Reports to: VP of Strategic Sales

Location: Onsite, Irvine, CA

***This position is full-time and in person located in Irvine, CA***

About ConsumerDirect:

At ConsumerDirect, we’re transforming the way consumers control their credit, money and privacy through innovative software solutions. As one of Orange County’s Best Places to Work for four years running, we pride ourselves on a collaborative, inclusive, and growth-focused culture. Join our passionate team of professionals dedicated to making a real impact in the financial technology space. As we continue to scale and innovate, we’re looking for a talented individual to join us in our mission to revolutionize the industries we serve.

Position Overview:

The Account Manager – Strategic Accounts is responsible for managing and strengthening relationships with SmartCredit’s top strategic business partners, serving as their primary point of contact and trusted advisor. This position emphasizes exceptional account management through proactive engagement and a deep understanding of each partner’s goals, business processes, and performance. By identifying value-driven opportunities for relevant products, services, and marketing initiatives that align with partner needs, the Account Manager supports long-term partner success while prioritizing retention, satisfaction, and sustainable growth.

Job Duties:

• Collaborate closely with Strategic management team to develop and implement short-term, near-term and long-term partner goals and ensure alignment in partner strategy and execution, providing support and assistance as needed
• Coordinate regular meetings and check-ins with partners and internal stakeholders to review progress reports, identify performance deficiencies and improvement opportunities
• Work jointly with partners in creating strategies and formulating solutions that promote adoption and utilization of our product
• Serve as a liaison between partners and internal teams, facilitating communication and ensuring timely resolution of issues or inquiries
• Assist in the development of partner resources, including training, documentation, and best practices to support partner enablement and engagement
• Provide strategic partners with all relevant data in relation to new SmartCredit features and releases.

Qualifications:

• Must have at least 5+ years of experience in Sales/Account Management (required)
• Possess strong analytical skills to scrutinize performance data and communicate details to help partners understand customer behavior and identify opportunities for improvement and areas of excellence
• Must possess strong communication skills and professionalism focused on building long-standing relationships.
• Strong knowledge of SmartCredit’s sales processes.
• Able to work independently and results driven.

Benefits & Perks:

• Open Time Off Policy
• Commissions paid monthly
• Paid Parental Leave
• Tuition Reimbursement
• LA Fitness Membership
• Monthly Catered Lunches
• Employer Sponsored Life Insurance and Long-Term Disability
• 401K Savings
• HMO/PPO/Vision/Dental Insurance Plans
• Employee Stock Option Plan

Why You Should Work For Us:

• Real Impact – Your work directly contributes to helping consumers save money, improve credit, and unlock better opportunities.
• Growth Opportunities – We’re scaling fast, which means career advancement and professional development are built into our DNA.
• A Collaborative Culture – Work alongside passionate, talented colleagues who value teamwork, inclusion, and respect.
• Work-Life Balance – We offer flexible time off, generous benefits, and a supportive environment that respects your life outside of work.
• Recognition & Rewards – Competitive pay, commissions, and recognition programs that celebrate your contributions.

“Consumer Direct embraces diversity, culture, and equal opportunity in a serious way. We are committed to promoting a workplace that represents a wide variety of, backgrounds, perspectives, skills and experiences.”

*Actual compensation will be determined based on factors including, but not limited to, geographic location, skills, experience,  and education*